- Completion of an apprenticeship as an IT specialist (m/f/d) or a successful transition into the IT field.
- Demonstrated practical experience in web development.
- Possess an analytical and holistic thinking approach, along with a strong aptitude for collaborative work.
- Proficient in both German and English, with excellent communication skills.
- Eager and motivated to acquire new knowledge and skills.
Roles & Responsibilities :
- Your role involves configuring and setting up WAVE systems to meet customer requirements.
- You provide customer support by responding to reported issues, identifying solutions, and ensuring customer satisfaction.
- Your daily tasks include researching, diagnosing, and troubleshooting system problems to identify and resolve issues.
- You escalate unresolved issues to internal teams according to established procedures.
- You create documentation, instructions, and training materials to help customers implement and use WAVE systems.
- You contribute to projects aimed at expanding configuration options and improving system functionality.
If you are interested in this position, send your application by e-mail to career@5Flow.eu.