Privacy policy

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.


Name and address of the Data Protection Officer

The data protection officer of the controller is:
Rolf Cremer, external data protection officer

Data protection officer 5flow
Königskamp 32
52428 Jülich

Tel: 02461 59360
Mail: datenschutz@5flow.eu

Access data

We, the website operator or page provider, collect data on access to the website on the basis of our legitimate interest (see Art. 6 Para. 1 lit. f. DSGVO) and store this data as “server log files” on the website server. The following data are logged in this way:

  • Visited website
  • Time at time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the site
  • Used Browser
  • Operating system in use
  • Used IP address

 

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to be able to clarify cases of abuse. If data must be kept for reasons of evidence, they are excluded from deletion until the incident has been finally clarified.

 

Range measurement & Cookies

DThis website uses cookies for pseudonymous range measurement, which are transferred to the user’s browser either from our server or the server of a third party. Cookies are small files which are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for range measurement, you can object to the use of these files here:

 

Common browsers offer the setting option not to allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

 

Collection and processing of personal data

Personal data is information that can be used to learn your identity. This includes information such as your correct name, address, postal address and telephone number. Information that is not directly associated with your real identity (such as favourite websites or number of users of a site) is not included.

You can use our online offer without disclosing your identity. If you register for one of our personalised services, order a product or take out a subscription, we ask you for your name and other personal information. It is your free decision whether you enter these data.

We store your data on specially protected servers in Germany. Access to this information is only possible for a few specially authorised persons who are involved in the technical, commercial or editorial maintenance of the servers.

 

Handling of contact data

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

 

Dealing with comments and contributions

If you leave a contribution or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO and serves the security of us as website operators: if your comment violates applicable law, we can be prosecuted for this, which is why we have an interest in the identity of the author of the comment or contribution.

 

Google Analytics

On the basis of our legitimate interests, this website uses for the optimization and analysis of our online offer in the sense of Art. 6 Par. 1 lit. f. DSGVO the service “Google Analytics”, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

On this website IP-anonymization is used. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transferred in full to a Google server in the USA and shortened there. Through this shortening, the personal reference of your IP address is no longer necessary. The user’s IP address transmitted by the browser is not combined with other data stored by Google.

Within the framework of the agreement on commissioned data, which we as website operator have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with Internet use.

The data collected by Google on our behalf is used to evaluate the use of our online offer by individual users, e.g. to create reports on the activity on the website in order to improve our online offer.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. It cannot be guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link (IMPORTANT: insert opt-out link), you prevent Google Analytics from collecting data about you within this website. By clicking on the link above, you download an “opt-out cookie”. Your browser must therefore allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc:

 

Use of social media plug-ins from Facebook

Due to our legitimate interest in the analysis, optimisation and operation of our online offer (in the sense of Art. 6 para. 1 lit. f. DSGVO), this website uses the Facebook Social Plugin, which is provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognised by the Facebook logo or the terms “Like”, “Like”, “Like”, “Share” in the colours Facebooks (blue and white). Information on all Facebook plug-ins can be found via the following link: https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. You can find information about this here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website as a user. It is possible that your IP address will be saved. If you are logged in to your Facebook account during your visit to this website, the information mentioned above will be linked to this account.

If you use the functions of the plugin – for example, by sharing or “linking” to a post – the corresponding information is also transmitted to Facebook Inc.

Do you want to prevent the Facebook. Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Via your Facebook profile you can make further settings for data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

Which data, for what purpose and to what extent Facebook collects, uses and processes data and which rights and setting options you have to protect your privacy, you can read in the privacy policy of Facebook. You can find these here: https://www.facebook.com/about/privacy/

 

Newsletter subscription

The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. By subscribing to the newsletter, you agree to receive the newsletter and the procedures explained.

Revocation and termination: You can revoke your consent to receive the newsletter at any time and thus cancel the newsletter subscription. After your cancellation your personal data will be deleted. Your consent to receive the newsletter expires at the same time. At the end of each newsletter you will find the link for cancellation.

 

Rights of the user

As a user, you have the right to receive free information on request about which personal data about you has been stored. You also have the right to have incorrect data corrected and to have your personal data processed or deleted. If applicable, you can also exercise your right to data portability. If you believe that your data have been processed unlawfully, you can lodge a complaint with the relevant supervisory authority.

 

Passing on personal information to third parties

We use your personal information in the case of product orders only within phi Medien Systeme GmbH and its affiliated companies. We do not pass on personal data to third parties without your express consent.

If, while processing an order, data should be passed on to a Third Party, those Third Parties are bound to the BDSG, to further laws and are also contractually bound to this Privacy Policy of phi Medien Systeme GmbH. As far as we are obligated legally or by court order, we will transmit your data to authorities entitled to receive information.

 

Deletion of data

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and if there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case the data will be blocked and not processed for other purposes.

 

Children

Persons under 18 years of age should not transmit personal data to us without the consent of their parents or legal guardians.

 

Right of objection

Right of objection

Users of this website may exercise their right to object and object to the processing of their personal data at any time.

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke any consents you may have given, please contact the following e-mail address [insert e-mail address]

 

Amendment of our privacy policy

 

We reserve the right to adapt this data protection declaration so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration then applies to your renewed visit.

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5FLOW GmbH

Helmholtzstraße 35
D-52428 Jülich
Email: info@5flow.eu
Phone: +49 2461 – 9777 – 0
Fax: +49 2461 – 9353 – 35

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